Hi there – we’ve created a list of questions we are commonly asked with responses that we hope you’ll find helpful.
Please send us your comments about them and additional questions you have on our Contact Us Page.
Q: Are you affiliated with Amazon or any of the other services or companies you feature.
A: No, we’re not. We expect, over time, to begin accepting sponsorships from companies who want to communicate with shoppers who are passionate about the marriage of commerce and movements for societal good, but we haven’t yet commenced selling sponsorships. When we do, we will disclose that on our site.
Q: Are you affiliated with the NGOs that you feature and the NGOs and other organizations whose published work you looked to create your SweetScore Place ratings?
A: We are not currently affiliated with the organizations, but hope to find ways to work with them to advance positive social change.
Q: How does SweetScore make money?
A: When shoppers go from SweetScore to Amazon and buy on Amazon, we are paid a marketing fee by Amazon.
Q: What is a place rating? How does it differ from a company rating?
A: We have two separate scoring systems for each company, the Place rating and the Company Rating. The place rating is based on information from third party NGOs who look at the social and environmental responsibility of the countries and states that Companies are based in and certain laws of the countries and states that Companies are based in. We chose to include this because it is directly tied to the types of change we believe you want to see: the passage and enforcement of legislation that ensures the protections required on the issues we cover. The Company Rating is provided by the SweetScore community and focuses on perceptions of the actions and practices of Companies in the areas that we focus on. This may include factors like where and how Companies source their materials and labor, their corporate policies, and their political involvement and giving. This information is sourced from the knowledge of our community and is not provided by SweetScore or by the companies being rated. Each Company has the opportunity to answer the same questions that our community answers, but Company answers and “self-ratings” do not directly impact the score the Company receives. This method gives our community members the chance to make their own educated ratings based on how well they think a Company is doing on each issue.
Q: Am I supposed to not by a Product if it has a low Place or Company rating?
A: We provide ratings to give you an easy reference point in thinking about issues you care about. It’s not SweetScore’s intention that you should not by from Places or Companies with low ratings. We want to give you access to information – but want you to make your own determination as to what you do with that information.
Q: Why isn’t “X Company” or “X Product” on the site?
A: Quite simply, it would be impossible for our team to put 100% of the companies and products available on our site, as there are so many! If there are Products and Companies that you have information on or that you would like to see listed, please submit them through our Product Submission and Company Submission forms. We want SweetScore filled with Products and Companies, but need to look to you and other members of the SweetScore community to add them. This is one way you can get involved in promoting socially responsible shopping!
Q: What are Take Actions?
A: Take Actions are directed political actions created by SweetScore or the SweetScore community. These are easy ways to reach out to companies about their policies or about the places they are located. We’d like as many of these as possible to come directly from the SweetScore community so that TakeActions reflect the change you want to see. Please participate in Take Actions here and submit Take Actions here.
Q: I Submitted a Comment in a Forum that Wasn’t Posted. Aren’t all Comments Posted?
A: Forums are places for respectful discussion of HOW to bring about positive change on the Issues covered on SweetScore. They are not places for debate as to WHETHER making progress on the Issues is a worthy goal. Comments that are not in keeping with the purpose of the Forums or that do not comply with our Community Participation Guidelines will not be posted, or may be deleted if posted.
Q: What is your affiliation with Amazon – Are you connected?
A: SweetScore is a participant in the Amazon Services LLC Associates Program designed to provide a means for sites to earn advertising fees by linking to Amazon.com. This means that we help each other through this program but we are not otherwise linked.